Privacy Policy

MM Insurance Solutions ("we," "us," or "our") is a registered DBA (Doing Business As) of MM Insurance, a limited liability company and licensed insurance agency. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website, submit a form, book an appointment, or otherwise communicate with us.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact information — such as your name, phone number, email address, mailing address, and ZIP code.
• Insurance-related information — such as your age, coverage interests, current plan details, prescriptions, or preferred providers, when you choose to share them so we can help you compare options.
• Appointment information — details you submit when scheduling a consultation.
• Consent records — records of the consents you provide (including SMS opt-in), along with the date, time, and, where applicable, the IP address of your submission.
• Website usage information — such as browser type, device information, pages viewed, and similar analytics data collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule and conduct consultations;
• Help you compare and enroll in insurance plans available in your area;
• Send appointment confirmations, reminders, and service-related communications;
• Send marketing and promotional communications where you have consented to receive them;
• Comply with legal, regulatory, and licensing obligations; and
• Operate, maintain, and improve our website and services.

3. SMS / Text Messaging & Mobile Information

When you provide your phone number and opt in, you consent to receive text messages from MM Insurance Solutions (a DBA of MM Insurance, a limited liability company) regarding plan options, quotes, enrollment periods, plan reviews, appointment scheduling, confirmations, reminders, and related service and marketing communications.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any text message. After you reply STOP, you will receive one confirmation message and will not receive further texts unless you opt in again.
• You can reply HELP at any time for assistance, or contact us using the details below.
• Consent to receive text messages is not a condition of purchase of any product or service.
• Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell your personal information. We may share information only as follows:

• Service providers. With trusted vendors who perform services on our behalf (for example, CRM, calendar, hosting, messaging, and compliance providers), solely to deliver our services to you and under obligations to protect your information.
• Insurance carriers. With insurance carriers or their representatives when necessary to provide you with a quote, comparison, or enrollment you have requested.
• Legal and regulatory. When required by law, regulation, subpoena, or to protect our rights, safety, or property.

As stated above, mobile information and SMS consent data are never shared with third parties or affiliates for their own marketing or promotional purposes.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings, though disabling them may affect certain features.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

• You may opt out of text messages by replying STOP, and out of marketing emails by using the unsubscribe link in any email.
• You may request access to, correction of, or deletion of your personal information by contacting us.
• Depending on your state of residence, you may have additional rights under applicable privacy laws.

8. Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

9. Medicare Notice

MM Insurance Solutions (a DBA of MM Insurance) is a licensed insurance agency. We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE (1-800-633-4227) to get information on all of your options. We are not connected or affiliated with any United States Government or State agency. This is a solicitation for insurance. A licensed insurance agent may contact you.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us